Dear #UrbanClap you sent your technician to repair my refrigerator and without checking the compressor your technician cut the pipes which voided my warranty for the compressor. The company charged me Rs.2400/- for your technician’s mistake for gas filling which would have been free if the warranty was not voided. When I call you up, asking you to pay the money (as you have put it up on your website about damage insurance worth Rs.5000/-) your representative tells me that you will only pay Rs.500/-. How justified is it and why do you mislead poor customers like me with your PROMISE tab…?

Screenshot from Urban Clap website about Rs.5000/- worth damages being covered.


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