BBB was on my list for a long time and yesterday I got the opportunity to visit them for a lunch buffet. The staff was over courteous to irritating as every few seconds someone from the staff kept on asking if we were enjoying the food. I was tired giving them the same answer. More of their service in the later part.
The ambiance was good and the spread was lavish. The starters followed one after another and few of them were low on sodium especially pepper fish and sheekh kebab. I had to tell the manager about the same who got it fixed later by the time I had already moved onto main course. The Chef at the Mongolian live counter was confused. It took him four attempts to get the order right whereas I had clearly told him that I wanted quail and prawns with rice. He kept on sending noodles with squid, rice with squid, rice with mushroom etc. And the portion was very small with just two prawns and two bones of quail which was disappointing after a long wait. By the way I have had quail in other restaurants and I know how it looks and tastes. The nalli paaya was one of the best stuff available. The desserts were disappointing especially some choco toffee and beetroot halwa. I bet I can make better beetroot halwa myself.
The most irritating part in the whole dinning experience was in the end. The waiter got me a feedback form. He hovered around me as I filled it and kept on asking me why I rated couple of items low and tried to manipulate me to put higher scores which I felt it was not appropriate. If they want honest feedback then they better shooo off when I am putting my comments or write the feedback for me themselves. None of the restaurants I have been till date has tried to question or manipulate the scores while someone is filling the form.
Service: 0/5 only because of the Mongolian counter goof up and the waiter trying to manipulate my feedback.